Privacy Policy & Disclaimer
Privacy Policy
Woolly Mammoth Media Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.wearewoolly.com. Please read this policy carefully to understand our views and practices regarding your personal data.
This policy is effective from 1 November 2024. We may update this policy from time to time by updating this page.
1. Information we collect
We collect personal information about you when you provide it to us, such as when you contact us directly by email, phone, in writing, or through social media; when you submit forms on our website; when you order our services; or when we meet you in person. We also collect information about your use of our website with cookies and similar technologies. When we’re referring to the website, it is, www.wearewoolly.com.
The information we collect may include but is not limited to names and job titles, and contact information including email addresses and phone numbers.
We do not process sensitive information.
2. How we use your information
We require this information to understand your needs and to provide you with a better service, and in particular for the following reasons:
To provide and manage our services: This includes responding to enquiries, setting up appointments, and providing the videography or related services you have requested.
For the performance of a contract: in connection with services you have requested or purchased from us (and including the provision of quotations or estimates as a result of a request from you).
To improve our website and services: We analyse user activity to enhance our site functionality and customer experience.
To provide you with information about services we offer which are similar to those you have already purchased or enquired about unless you have opted not to receive this information.
3. Legal basis for processing
We process your personal information based on one or more of the following legal grounds:
Consent: Where you have provided your explicit consent for us to do so.
Contract: To fulfil our contractual obligations to you, including the provision of quotations or estimates as a result of a request from you.
Legitimate interest: Such as to improve our services, understand customer needs and promote our services, and including for our own commercial marketing activities where our use of your data has a minimal impact on your privacy and is an activity that you might reasonably expect us to be engaged in.
4. Data sharing and disclosure
We do not sell or rent your personal data to third parties. However, we may disclose your information:
To service providers: We may share your information with third-party vendors, service-providers or freelancers who assist us in providing services to you (e.g. invoice and IT support, and third-party support on videography projects and services conducted for you).
To comply with legal obligations: We may disclose your data if required by law.
5. Data retention
We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law.
6. Security of your information
We use appropriate security measures to protect your personal data. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee complete security.
7. Links to other websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We encourage you to review the Privacy Policies of third-party websites you visit in order to understand how they collect, use and share your personal information.
8. Cookies
We use “cookies” to collect information about you and your activity across our site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.
Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site and serve you content based on preferences you have specified.
If you wish, you can choose to disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site may not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or the ICO's Cookie Guidance.
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.
9. Your Rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the below address. We will promptly correct any information found to be incorrect.
If you have any questions about this privacy policy, please contact us at: haidee@wearewoolly.com
Disclaimer
All the information on this website is published in good faith and for general information purposes only. Woolly Mammoth Media Limited makes no warranties about the completeness, reliability and accuracy of this information. Any action or decision you take upon the information you find on this website (www.wearewoolly.com), is strictly at your own risk. Woolly Mammoth Media and www.wearewoolly.com will not be liable for any losses and/or damages in connection with the use of our website or any material contained in it, or from any action or decision taken as a result of using the site.
Consent
By using our website, you hereby consent to our disclaimer and agree to its terms.
Update
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
If you require any more information or have any questions about our site’s disclaimer, please contact us at: haidee@wearewoolly.com
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Woolly Mammoth is a boutique content studio, specialising in Employer Branding, Event Coverage & B2B.
